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Hosts: Brian & Anne

Greenyer

12 Duddingston Crescent

(Milton Road)

Edinburgh

EH15 3AS

+44 (0)131 - 258 2821 - 777 8009

enquiries@aynetreeguesthouse.co.uk

 

 

 


           

Tea and coffee making facilities in bedroom   Children welcome   Car parking available   Cot available on request   Cyclist facilities/storage   Credit and debit cards accepted  Electric shaver points  Garden  Golf course nearby  Ground floor rooms available  Free 24/7 internet access available  Ironing facilities  Showers  Flat screen TV with Freeview in bedrooms

Terms and Conditions

 

Booking

We will advise you of availability when you make an enquiry. This does not constitute an offer of accommodation until we have confirmed that a booking has been made for you. To secure any booking, you must provide a deposit relating to the cost of the first night's accommodation by the following methods:

 

*  Credit / Debit card.  Unfortunately we are unable to accept American Express. .

*  BACS transfer payment.

*  Cheque (payable in British Pounds Sterling, to 'Aynetree Guest House') only if booking is at least 30 days in advance.

 

Cancellation Policy

All cancellations must be made by e-mail or fax.  Please note that the definition of 'advance of your arrival' is midnight on the day before you are due to arrive.
 

If you cancel your booking 7 days or less of advance of your arrival; or you fail to arrive, then all of the accommodation cost shall be deducted from your credit card.

If you cancel your booking over 7 days, but up to 14 days of advance of your arrival; then the first night's accommodation shall be deducted from your credit card.

If you cancel your booking over 14 days of advance of your arrival then any money debited from your credit card shall be refunded.

 

Exceptions to the above:

 

1.  Bookings for the hogmanay period (this is dates between 28th December and 3rd January)...............

 

If you cancel your booking 14 days or less of advance of your arrival; or you fail to arrive, then all of the accommodation cost shall be deducted from your credit card.

If you cancel your booking over 14 days, but up to 31 days of advance of your arrival; then the first night's accommodation shall be deducted from your credit card.

If you cancel your booking over 31 days of advance of your arrival then any money debited from your credit card shall be refunded.

 

2.  A single booking for 3 rooms or more and for 3 days or more...............

 

If you cancel your booking 28 days or less of advance of your arrival; or you fail to arrive, then all of the accommodation cost shall be deducted from your credit card.

If you cancel your booking over 14 days, but up to 31 days of advance of your arrival; then the first night's accommodation shall be deducted from your credit card.

If you cancel your booking over 31 days of advance of your arrival then any money debited from your credit card shall be refunded.

 

3.  For large party bookings (6 people or more for 3 nights or more) a unique cancellation period shall apply.  The cancellation period, initial deposit and payment of the final balance shall be discussed with the guest at the time of booking.  This policy also applies if the booking is made through a 3rd party (i.e. an agent).


Check-In

You may check-in to your room from 1400.  You may arrive between 1000 and 1400 and leave your luggage, car, register and collect your keys, and once the room has been vacated and cleaned; we will put your luggage in your room.  As reception is not open 24 hrs. you must notify us with an approximate arrival time .  Out of courtesy, please inform us if you are delayed.  We do not normally accept arrivals later than 2000 - but please check with us prior to booking to discuss the matter as we understand on many occasions flight/train arrivals are late at night.

 

On certain occasions if your room is required before 1400 and has not been used the previous night, you may check-in before 1400 (e.g. wedding).  A small charge 'may' apply depending on time needed to use the room and facilities.

 

Check-Out

On the day of departure, rooms must be vacated no later than 1000.  Unfortunately we do not have a facility for storage of baggage or for you to leave your car in the car park.  However, your car can be parked on the street right beside the house free of charge.

 

Privacy

To confirm your booking, we require certain details from you. We will not pass any of these details to any third parties and will keep them secure and shall destroy them 24 hours after you depart.

 

General

In line with the Smoking, Health and Social Care (Scotland) Bill act, Aynetree Guest House is a non-smoking establishment throughout.  Guests are welcome to smoke outside the property, where ashtrays are provided. In the event of a guest(s) breaching the aforementioned policy, the Guesthouse will levy a charge for laundry and additional cleaning to the Guests final bill. In the event of the guest's departure, the Guesthouse reserves the right to deduct the appropriate fee from the credit or debit card number provided at time of booking. Approx charge 50.00.  We also reserve the right to charge the full room tariff should we not be able to re-sell the room due to any of the following: smoking in a room, breakages rendering the room incomplete to re-let, or specialist room cleaning including carpet cleaning.  As per the terms and conditions of the act, we shall inform the appropriate authority. 

 

Any damage to the property or associated items shall be paid for by the guest involved as well as if the damage is noticed following the departure of the guest; an appropriate amount shall be deducted from their credit card where possible.
 

If keys are taken on your departure from the guesthouse we will deduct 50.00 from your credit or debit card to cover the cost of replacement keys and inconvenience.


When confirming your booking, please provide us with your estimated time of arrival and advise us in good time if you are likely to be delayed for any reason.
 

All published rates include all taxes and breakfast.

 

 

If you have made reservations for others, please ensure that all parties are aware of the aforementioned conditions.