In line with the Smoking, Health and Social Care (Scotland) Bill act, Aynetree Guest House is a non-smoking establishment throughout. Guests may smoke in the front garden area only.

We reserve the right to charge the full room tariff should we not be able to re-sell the room due to any of the following: smoking in a room, breakages rendering the room incomplete to re-let, or specialist room cleaning including carpet cleaning.

When confirming your booking, please provide us with your estimated time of arrival and advise us in good time if you are likely to be delayed for any reason.
 

All published rates include all taxes and breakfast.

Booking

We will advise you of availability when you make an enquiry. This does not constitute an offer of accommodation until we have confirmed that a booking has been made for you. To secure any booking, you must provide a deposit relating to the cost of the first night's accommodation by the following methods:

*  Credit / Debit card.  Unfortunately we are unable to accept American Express. .

*  BACS transfer payment.

*  Cheque (payable in British Pounds Sterling, to 'Aynetree Guest House') only if booking is at least 30 days in advance.

Cancellation Policy

All cancellations must be made by e-mail or fax.  Please note that the definition of 'advance of your arrival' is midnight on the day before you are due to arrive.
 

If you cancel your booking 7 days or less of advance of your arrival; or you fail to arrive, then all of the accommodation cost shall be deducted from your credit card.

If you cancel your booking over 7 days, but up to 14 days of advance of your arrival; then the first night's accommodation shall be deducted from your credit card.

If you cancel your booking over 14 days of advance of your arrival then any money debited from your credit card shall be refunded.

Late cancellation charges also apply to group bookings.

Check-In

You may check-in to your room from 1400.  You may arrive between 1000 and 1400 and leave your luggage, car, register and collect your keys, and once the room has been vacated and cleaned; we will put your luggage in your room.  As reception is not open 24 hrs. you must notify us with an approximate arrival time .  Out of courtesy, please inform us if you are delayed.  We do not normally accept arrivals later than 2000 - but please check with us prior to booking to discuss the matter as we understand on many occasions flight/train arrivals are late at night.

On certain occasions if your room is required before 1400 and has not been used the previous night, you may check-in before 1400 (e.g. wedding).  A small charge 'may' apply depending on time needed to use the room and facilities.

Check-Out

On the day of departure, rooms must be vacated no later than 1000.  Unfortunately we do not have a facility for storage of baggage or for you to leave your car in the car park.  However, your car can be parked on the street right beside the house free of charge.

Privacy

To confirm your booking, we require certain details from you. We will not pass any of these details to any third parties and will keep them secure and shall destroy them 24 hours after you depart.

If you have made reservations for others, please ensure that all parties are aware of the aforementioned conditions.